Privacy Policy

Introduction

SolvenceAI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (solvenceai.com) and use our AI-powered tools and services. By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We may collect the following personal information:

• Name and email address (when you contact us or subscribe to our newsletter)
• Contact information provided through our contact forms
• Account information if you create an account with our services
• Payment information when you purchase our tools or services
• Communication preferences and subscription settings

Usage Information

We automatically collect certain information when you use our services:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our website
• Referring website and search terms used
• Usage patterns and feature interactions

Content You Provide

When using our AI tools, you may provide:

• Documents for analysis (resumes, contracts, etc.)
• Text input for AI processing
• Files uploaded to our services
• Feedback and support requests

How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To provide, maintain, and improve our AI tools and services
• Communication: To respond to your inquiries and provide customer support
• Personalization: To customize your experience and provide relevant content
• Analytics: To understand how our services are used and improve functionality
• Marketing: To send newsletters and updates (with your consent)
• Legal Compliance: To comply with legal obligations and protect our rights
• Security: To detect, prevent, and address technical issues and security threats

AI Processing and Data Handling

Third-Party AI Services

Our AI tools utilize third-party AI services including OpenAI, Google Gemini, and Anthropic Claude. When you use our services, your content may be processed by these providers according to their privacy policies:

• OpenAI Privacy Policy: https://openai.com/privacy
• Google Privacy Policy: https://policies.google.com/privacy
• Anthropic Privacy Policy: https://www.anthropic.com/privacy

Data Retention

We do not store your uploaded documents or AI-processed content longer than necessary to provide the service. Most content is processed in real-time and not permanently stored on our servers. Personal information is retained only as long as necessary for the purposes outlined in this policy.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information in the following circumstances:

• Service Providers: With trusted third-party providers who assist in operating our services
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: With your explicit consent for specific purposes

Data Security

We implement appropriate technical and organizational measures to protect your information:

• SSL/TLS encryption for data transmission
• Secure hosting infrastructure
• Regular security assessments and updates
• Access controls and authentication measures
• Data minimization and purpose limitation

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact us at contact@solvenceai.com.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand website usage and performance
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings, but disabling certain cookies may affect website functionality.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: